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Technical Setup

Custom Domain Setup FAQ

Step-by-step instructions for setting up CNAME records with popular domain registrars

🌐 Custom Domain Setup FAQ

Step-by-step instructions for setting up CNAME records with popular domain registrars for BizBlasts Premium businesses.

⚡ Quick Reference

Your DNS Configuration (2 Records Required):

Record 1: A Record (Root Domain)
Name/Host: @
Type: A
Target: 216.24.57.1
TTL: 300 (5 minutes)
Record 2: CNAME Record (WWW Subdomain)
Name/Host: www
Type: CNAME
Target: yourbusiness.bizblasts.com
TTL: 300 (5 minutes)

⚠️ Important: Both records are required. The A record handles your root domain (example.com) and the CNAME handles the www subdomain (www.example.com).

📋 Registrar-Specific Instructions

G

GoDaddy

1

Log into GoDaddy

Go to godaddy.com and sign in

2

Access DNS Management

Click "My Products" → "DNS" next to your domain

3

Add A Record

Click "Add" button and configure:

  • Type: Select "A"
  • Name: Enter @
  • Value: Enter 216.24.57.1
  • TTL: "Custom: 300 seconds"
4

Add CNAME Record

Click "Add" button and configure:

  • Type: Select "CNAME"
  • Name: Enter www
  • Value: Enter yourbusiness.bizblasts.com
  • TTL: "Custom: 300 seconds"
5

Remove Conflicting Records

Delete any existing records that conflict with these settings

📝 GoDaddy Notes: Changes typically take 10-15 minutes to propagate. You may need to wait up to 1 hour for full global propagation.

N

Namecheap

1

Log into Namecheap

Go to namecheap.com and sign in

2

Access Domain List

Click "Domain List" in the left sidebar

3

Manage DNS

Find your domain, click "Manage", then "Advanced DNS" tab

4

Add A Record

Click "Add New Record" and configure:

  • Type: Select "A Record"
  • Host: Enter @
  • Value: Enter 216.24.57.1
  • TTL: Select "5 min"
5

Add CNAME Record

Click "Add New Record" and configure:

  • Type: Select "CNAME Record"
  • Host: Enter www
  • Value: Enter yourbusiness.bizblasts.com
  • TTL: Select "5 min"

📝 Namecheap Notes: Changes usually propagate within 5-30 minutes. Namecheap automatically adds a trailing dot to CNAME values.

C

Cloudflare

1

Log into Cloudflare

Go to cloudflare.com and sign in

2

Select Your Domain

Click on your domain from the dashboard

3

Add A Record

Click "DNS" → "Add record" and configure:

  • Type: Select "A"
  • Name: Enter @
  • Target: Enter 216.24.57.1
  • Proxy status: Toggle OFF (gray cloud) - Very Important!
  • TTL: Select "Auto" or "5 minutes"
4

Add CNAME Record

Click "DNS" → "Add record" and configure:

  • Type: Select "CNAME"
  • Name: Enter www
  • Target: Enter yourbusiness.bizblasts.com
  • Proxy status: Toggle OFF (gray cloud) - Very Important!
  • TTL: Select "Auto" or "5 minutes"

🚨 Critical: Ensure proxy is OFF (gray cloud) for CNAME records. Changes propagate very quickly (1-5 minutes) due to Cloudflare's global network.

G

Google Domains

1

Access DNS Settings

Go to domains.google.com → select domain → "DNS"

2

Add A Record

Click "Manage custom records" and configure:

  • Host name: Enter @
  • Type: Select "A"
  • TTL: Enter 300
  • Data: Enter 216.24.57.1
3

Add CNAME Record

Click "Manage custom records" and configure:

  • Host name: Enter www
  • Type: Select "CNAME"
  • TTL: Enter 300
  • Data: Enter yourbusiness.bizblasts.com

📝 Google Domains Notes: Changes typically take 10-15 minutes to propagate globally. Google provides detailed propagation status.

🔧 Other Registrars

For registrars not listed above, follow these general steps:

1

Log into your domain registrar's control panel

2

Find "DNS Management," "DNS Settings," or "Name Servers" section

3

Look for options to "Add Record" or "Add DNS Record"

4

Create an A record with:

  • Name/Host: @
  • Type: A
  • Value/Target: 216.24.57.1
  • TTL: 300 seconds (5 minutes)
5

Create a CNAME record with:

  • Name/Host: www
  • Type: CNAME
  • Value/Target: yourbusiness.bizblasts.com
  • TTL: 300 seconds (5 minutes)

🛠️ Common Issues & Troubleshooting

❌ "CNAME record not found"

Possible Causes:

  • Record not saved properly
  • DNS changes haven't propagated yet
  • Conflicting A/AAAA records still present

Solutions:

  • Verify the A record target is exactly 216.24.57.1
  • Verify the CNAME target is exactly bizblasts.onrender.com
  • Wait for propagation (5 minutes to 2 hours)
  • Remove all conflicting records

⏰ "Domain setup timeout"

Solutions:

  • Use whatsmydns.net to check propagation
  • Contact support with DNS settings screenshots
  • We can manually verify and restart monitoring

🔍 DNS Verification Tools

Use these free tools to check if your CNAME record is configured correctly:

whatsmydns.net

Global DNS propagation checker

dnschecker.org

Multi-location DNS lookup

mxtoolbox.com

Professional DNS tools

Command Line Check:

# Check A record (root domain) nslookup -type=A yourdomain.com # Check CNAME record (www subdomain) nslookup -type=CNAME www.yourdomain.com

Expected Results:
www.yourdomain.com canonical name = yourbusiness.bizblasts.com
yourdomain.com has address 216.24.57.1

⏱️ Timeline Expectations

1

0-5 minutes

CNAME record saved at registrar

2

5-15 minutes

DNS propagation begins

3

15-30 minutes

BizBlasts detects CNAME (monitoring every 5 minutes)

✓

30-60 minutes

Domain activated if all checks pass

🔒

1-24 hours

SSL certificate fully provisioned

🆘 Need Help?

Regular Support

  • • Email: bizblaststeam@gmail.com
  • • Include screenshots of your DNS settings
  • • Response time: Within 24 hours

Emergency Support

  • • Reply to setup email with "URGENT"
  • • Include business name and domain
  • • We can manually verify and activate
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